|Overall Rating – 2.5||The Lowest Price – $14.00||Minimum Deadline – 24.0 Hours|
- More than twenty years of experience
- The majority of Scribendi reviews are positive
- The prices are high
- One free review is all you need.
- No Refunds
Scribendi is a trusted proofreading and editing company. It can assist with any kind of document, whether it’s an assignment from school, a business plan, or a book. The price of the service is quite expensive however that’s not the only problematic thing. The company doesn’t mention its refund and revision policies on its website, and it’s a surprise. There’s only one free revision, and the money-back guarantee doesn’t seem to be offered in any way. If you pay for this service, you’re taking a risk of getting poor-quality of editing with no possibility of getting a refund of your payment.
When I went to Scribendi at first, I realized that it was a writing service that claims to offer assistance with editing and proofreading however, it creates papers from scratch, just similar to other companies.
However, it was revealed that Scribendi provided just proofreading and editing services and not much else. I went through Scribendi reviews on glassdoor, but even its former employees, including the ones who were angry, did not say anything about how the company offered other services aside from proofreading.
The business is in operation since 1997, and that’s why it is thought to be the top player in the market. There are more than 400 experts from around the world They all need to be certified as native English people with Masters’s or Ph.D. degrees.
Are they as good as many people believe it is? I decided to test myself and then write down all the things I’ve discovered through the following Scribendi review.
To know more about Scribendi’s reputation on the internet I began by looking at Scribendi’s Reddit feedback. The users who utilized the services of the company weren’t complaining about the poor quality of the service. They were a bit concerned about the privacy of editors to whom assignments could be assigned randomly. There were no communications with editors caused them to be a bit disturbed.
On TrustPilot I did not discover a large number of Scribendi reviews. This was a major surprise for me as the company has been around for a while. However, the overall rating was very high, despite a few negative comments that are more about more with customer service than the quality of the product itself.
To claim the fact that Scribendi has a shady guarantee and refund policy is to not say anything. The first thing to note is that you won’t see any mention of revisions or refunds on the website. When it comes to using I couldn’t find any information that I could find, which is why I decided to report the issue to customer support.
The answer surprised me. He stated that they didn’t have this info on their website. What? Really? The company that’s been in operation for over 20 years hasn’t got this vital detail on the website. Why? As I continued to bog an agent by asking questions, they finally gave up and showed me their cards.
Once you have received an edited copy of your paper If you are unhappy with the edited paper, you can request a revision, but only once. The policy on refunds is not in place. The most they could do with a document you do not like is to send your complaint to Quality Assurance Department. Quality Assurance Department and wait for their decision.
Even then, no one will guarantee to refund the money you paid, they declare a “resolution” that can be read in a way that is acceptable to the business.
Types of Service
Types of Service
The Scribendi proofreading service can be divided into six categories. They offer assistance to academics and students, as well as those for who English isn’t a primary language, proofreading and editing to meet personal or business requirements They also lend writers a helping hand with their novels, book, or manuscript.
The ordering process is comprised of two steps. First, you must choose the type of assistance you require, but this doesn’t affect the final cost. It doesn’t matter if you select the Business and Academic editor, your cost will be identical.
Then, you have to provide the number of words the document contains After that, you will then be informed of the price for the service. It is only necessary to choose the deadline you need to meet.
In addition, the price of your paper is contingent upon the date you decide to use, however, there’s no distinction between a one-week and twelve-hour deadline, which is somewhat odd to me.
In the second stage in the next step, you’ll need to submit information about your documents as well as instructions on what you need to do. After you have completed the process, go to the checkout page, select the payment method and then pay for the service.
Prices along with Fees
Prices along with Fees
The minimum price of any service that is just one page or more than 275 words is $13.91. I’d say this is reasonable, if it is referring to a writing service, however, charging this much for editing, I think it’s a robbery particularly if you only offer one revision and no refund options.
I was hoping there was a Scribendi discount coupon however they may have forgotten to post it like they did not post details regarding refunds and revisions. No, I was not. Scribendi is not offering any discounts to its customers.
I requested them to revise my 1100-word document and I paid nearly 40 dollars for the task. The proofread assignment was delivered within two days and didn’t see any issues with it initially. Then I miscalculated the word count and discovered that the assignment contained only 743 words.
I sent a letter to the customer support agent, and he told me that those sentences didn’t look appealing to an editor, so he removed the sentences. I requested a revision and demanded that he return the words my paper had originally. One day later I got my document which, at the time, included 937 words.
The editor commented that it was the most effective that he could come up with, but I’m not sure why he didn’t just correct the wrong sentences rather than eliminate them.
I was not eligible for one more free revision, so all I could do was place an order for a second time. Perhaps, that’s what’s behind the mission of Scribendi in the first place – to make customers unhappy, so they will make a purchase repeatedly.
In contrast to the service itself, which has some skeletons the agent who helped customers was straight and honest. When I asked for getting my question answered directly and directly, he provided me with a brief answer. The employees in this department can assist customers. I’m not able to say anything negative about them.
Offers and Additional Services
Offers and Additional Services
The only additional service I was able to find was the ability to choose an editor with whom you had worked before the time. This is a great feature for returning customers particularly when you’re fortunate enough to get a competent editor that was attentive to demands.